City of Karratha

Coronavirus Information

ENQUIRIES LINE 13COVID (132 68 43)

An enquiries line to keep the community informed about COVID-19 coronavirus has been launched. By dialling 13COVID (132 68 43), Western Australians will have access to the latest information regarding the impact of the virus in WA.The hotline will operate seven days a week, from 7am to 10pm


What is Coronavirus (COVID-19)?

Coronaviruses are a large family of viruses known to cause respiratory infections. These can range from the common cold to more serious diseases such as Severe Acute Respiratory Syndrome (SARS) and Middle East Respiratory Syndrome (MERS). This new coronavirus originated in Hubei Province, China and the disease is named COVID-19.

For further information, the WA Department of Health has issued the following Frequently Asked Questions (FAQ's).


Where can I get the most up to date and correct information? 

With restrictions beginning to ease it is important you are getting the most up to date information on what facilities and services are now able to recommence operations. For the most up to date information please visit:


What to do

Be informed: 

  • Follow current and up to date information from a credible source, we list our sources above.

Follow advice: 

  • Avoid physical contact with others when possible
  • Avoiding close contact with anyone who has a cold or flu-like symptoms
  • If you have arrived in Australia from midnight 15 March 2020, or think you have been in close contact with a confirmed case of coronavirus, you are required to self-isolate for 14 days.

Practice good personal hygiene:

  • Covering your coughs and sneezes with your elbow or a tissue
  • Disposing of tissues properly
  • Washing your hands often with soap and water for 20 seconds, including before and after eating and after going to the toilet
  • Using alcohol-based hand sanitisers
  • Cleaning and disinfecting surfaces
  • If you are sick, avoiding contact with others and staying more than 1.5 metres away from people
  • Cleaning and sanitising frequently used objects such as mobiles, keys and wallets.

Social distancing:

Social distancing is a measure to slow or stop the spread of COVID-19 from person to person. The more space you put between yourself and others, the harder it is for the virus to spread. 

There are a number of things you can do at home, in the workplace or at school to practice social distancing. some tips and advice on social distancing from the Department of Health can be found here

 


What is the City of Karratha doing? 

Summary

  • The City is taking its advice from the lead State and Federal Government agencies. We will be supporting and complying with any actions that they recommend. We are not planning on taking steps that are over and above what is recommended by these well-informed and properly resourced agencies
  • The City has formed an internal working group that will support, drive and comply with all recommended actions given by state and federal government agencies
  • We are receiving regular updates from the State Government on what should be done
  • Implemented organisation wide advice to contractors on COVID 19 and City’s requirements before working at City facilities and sites
  • Council endorsed a COVID-19 Small Business: City Support Package and COVID-19 Community: City Support Package at a Special Council Meeting on March 30. Further details of these packages are listed below

Customer Service and contact

  • Our main Customer Service office on Welcome Road has now reopened for essential business from 8:30am - 4:30pm daily with the following social distancing measures in place until further notice:
    • a limit 4 customers in foyer at once
    • card payments only
    • dedicated signed entry and exit doors
    • disinfectant after each customer 
  • There is a range of services available online through karratha.wa.gov.au so please call our office to enquire if your service is available online prior to visiting the customer service office. 
  • Our team can still be contacted via phone: 08 9186 8555, email: enquiries@karratha.wa.gov.au or through Facebook

City of Karratha facilities 

  1. The City continues to follow directives from State and Federal Governments
  2. While changes to restrictions means that some facilities can reopen, limitations will apply
  3. Interim booking systems may be used to manage capacity

From May 18 some City of Karratha facilities and services will resume under the following conditions:

  • Limit of 20 patrons at a time per facility
  • The 4 square meter per person rule applies when determining a facilities capacity
  • Operating hours as per normal unless otherwise stated
  • For specific enquiries please contact the facility direct on the below provided numbers 

FACILITY

ACTIVITY

What is Permitted 

Karratha Leisureplex

Wickham Recreation precinct

Group fitness

  • Limited indoor and outdoor group fitness classes
  • Bookings required

Personal Training

  • Limited equipment
  • Bookings required  

Sport courts & ovals

  • Limited availability for club training
  • Group bookings required

Pools

  • Limited capacity per body of water 
  • Lane bookings required

Community Hubs

Pavilions

Halls

Hire

  • Limited availability
  • Bookings required

 

Libraries

Borrowing

  • Limited capacity in person
  • Online borrowing encouraged

Rhyme Time & Story Time

  • regular program will recommence  

The Youth Shed (Karratha)

The Base (Wickham)

Youth services

  • Open for drop in services
  • Limited capacity
  • Regular hours may vary

Karratha Tourism & Visitor Information Centre

 

  • Recommence off-peak business hours
  • Mon - Saturday 10am - 2pm 

The following facilities remain closed until further notice:

  • Red Earth Arts Precinct – cinema & theatre
  • Indoor Play Centre
  • Roebourne Aquatic Centre (as per normal winter hours)
  • All playgrounds and skate parks
  • Karratha Leisureplex & Wickham Recreation precinct gymnasiums

Camping

As of Tuesday 28 April 2020, Camping is once again permitted at City of Karratha managed nature camps including Cleaverville and 40 Mile. 


Travel 

Regional travel restrictions have relaxed, with travel allowed between:

  • South West, Great Southern, Wheatbelt and Perth-Peel regions
  • Mid-West, Gascoyne and Pilbara regions (excluding the biosecurity zone)
  • Goldfields-Esperance region (excluding the biosecurity zone)
  • within Kimberley Local Government areas (the Commonwealth’s biosecurity zone remains in place).

Travel exemptions will be required to travel between these regions.


Karratha Leisureplex

For further details on specific Karratha Leisureplex services and facilities open as of Monday 18 May, please visit here.


Wickham Recreation Precinct 

For further details on specific the Wickham Recreation Precinct services and facilities open as of Monday 18 May, please visit here.


Libraries

Our Libraries will reopen on Monday 18 May in line with current restrictions.

You can read our Libraries FAQ here. 


Youth Services and Centres 

Amended Youth Services hours are as follows for The Base, Wickham and The Youth Shed, Karratha. For specific enquiries please contact Youth services direct on the below contact details

DAYOPENING TIMES
MON - THURS3-6PM
FRI5-930 pm
SAT12-4pm (4-6pm clean and staff change) 6-9:30pm
SUN1-6 pm

City of Karratha events and programs

43 Events were planned/scheduled for upcoming period

  1. 30 External events where the City has a sponsor and/or venue supplier.
  2. 13 Events where the City was planning to operate the event.
  3. All but three (3) events have been cancelled or postponed
  4. The 2020 Cossack Art Awards are going ahead however are running a different format due to travel and gathering restrictions. To read more visit cossackartawards.com.au or follow them on facebook or regular program updates

Our teams are looking at ways they can utilise digital mediums to run activities/programs for people at home.


City of Karratha support packages

The City of Karratha Council has taken swift action to introduce significant support packages for ratepayers, community groups and small businesses in response to the global coronavirus pandemic.

At a Special Council Meeting last night, Council endorsed a broad range of measures to support residents during this unprecedented and uncertain time.

Economic stimulus and support initiatives include:

  • Establishing a network of City officers to provide one-on-one support to businesses to access advice and information regarding State, Federal and other support initiatives available
  • Modifying the City’s Financial Hardship (Rates Relief) Policy to provide increased access to debt write off for businesses and individuals
  • Freezing rates and existing City fees and charges in 2020/21 (zero percent increase)
  • Deferring the collection of rates from all ratepayers excluding schedule (bulk) ratepayers from August to November 2020 (three-month extension)
  • Implementing opportunities to spend additional City resources on local suppliers and contractors
  • Allocating up to $100,000 to implement an online portal and social media advertising campaign to encourage spending at local businesses
  • Small business tenants of City properties will not be charged rent for six months
  • Providing lenient and compassionate terms to City debtors
  • Establishing a COVID-19 Community Group Assistance Fund
  • Allocating $250,000 from the Biannual Community Grant Scheme to the COVID-19 Community Group Assistance Fund
  • Providing grants of up to $25,000 per community group or organisation via the COVID-19 Community Group Assistance Fund

The combined COVID-19 Small Business: City Support Package and COVID-19 Community: City Support Package will cost the City approximately $3 million in costs and forgone revenue.

City of Karratha Mayor Peter Long said Council took supporting ratepayers, community groups and local businesses during the global public health crisis very seriously.

To read more about the separate packages visit karratha.wa.gov.au/covid-support-packages


Important Contact Information

City of Karratha Administration: (08) 9186 8555

Karratha Leisureplex: (08) 9186 8556 

Wickham Recreation Precinct: (08) 9186 8684

Red Earth Arts Precinct (For Hire bookings): (08) 9186 8600

Karratha Library: (08) 9186 8660

Dampier Library: (08) 9186 8025

Wickham Library: (08) 9186 8030

Karratha Tourism & Visitor Information Centre: (08) 9186 8055

The Youth Shed: (08) 9186 8647

The Base Wickham: (078) 9186 8045